25 Tips to be Consistent With Your Brand

Recently, I was researching a business and came across its Facebook page. The cover image was great + conveyed a strong message with the logo prominently placed. I know exactly who they are. But the little square profile image that shows up in my newsfeed is different (I noticed because I do branding). You know what though? New potential customers like you + me who like that page will never notice that brand’s updates in our newsfeeds because it’s the wrong, outdated logo.

On social platforms all we see is that little square profile image and if you have a different image, icon or logo then how do people know it's you

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The 5 Senses of Your Clients’ Brand Experience

By definition, brand experience is the perception that a customer develops from a brand’s various actions. It's all the touchpoints that a customer has with a brand. Touchpoint’s being websites, ads, commercials, packaging, customer service reps, etc. 

A customer’s brand experience stems from every piece + part of your business.

I’ve always had the philosophy that everything in your business...

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Get all Warm + Fuzzy: 3 Tips for a Stellar Brand Experience

You know that warm + fuzzy feeling you get when you’ve just popped into the Coach Outlet to grab a quick gift for your bestie {and happen to pick up a new wallet for yourself} and the girl that is ringing up your purchase is meticulously wrapping your gift {and your gift to yourself} in tissue paper with a little sticker and gingerly putting it in the bag?

That’s when you know you have had an experience.

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