... everything in your business contributes to marketing. Your invoicing process is marketing. Customer service is marketing. Human Resources? Is marketing. We are small business ops & systems people who love marketing & branding. Data people who are creative. Scientists who love telling stories. We are right and left brained. There’s a science to marketing & business but creativity & innovation are part of the process and you can't put those in a science box. On the other hand, sometimes we focus so much on the creative that the other pieces get pushed to the side for later.
What if your marketing isn’t the piece that’s broken? What if your marketing is just spread to thin? What if your marketing is disconnected from your core competency? What if you don’t know what your core competency is?
We work with our clients differently than the ordinary marketing agency. Business ops conversations happen before marketing conversations. We immerse ourselves into our client's world to learn what they do, who their customers are, what they do right and where we can fix the holes. Then, we start building the systems & processes that all work together and give your customers an outstanding experience making them want to work with you over and over again. In other words, we get shit done. We give our clients piece of mind knowing that things are taken care of (but if they want to know we can provide a report on that too). From there we craft your story around your business into concise communications to the right consumers. Making your marketing more effective because the foundation is built right.
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Ready to get started?
We are happy to talk with you about how we can design a plan to get your business streamlined.
Get to know your brand through the eyes of your team & customers. Then develop a plan to plug all the brand holes to get a consistent brand story, clarity on what your brand stands for, how it is viewed in the market, and how you can mold that perception.
Diving deep into understanding your customer will be like having a crystal ball that predicts what your customers' next moves are. There is a science to understanding your customers and translating it is an art.
Your customers experience your broken systems & operations. And those experiences are what either brings them back for more or turns them away to your competitor. Building systems that give your customers excellent service is a marketing strategy that keeps giving back.
Julia Child said, ‘A party without cake is just a meeting.’ Does your team need just another meeting? Workshopping will bring together the biggest & brightest ideas to the table to develop strategies for implementation.
business owners, creatives, marketers, social media junkies, business advisors, management consultants, therapists, moms, animal lovers (Ronii might be the crazy cat lady), data analysts, leaders, hands to hold and shoulders to cry on. The list could go on and on. But we have a belief - we believe that every small business has a story and a voice. We just push it along to get it heard by the people that matter.
Your marketing might not be broke. Let’s chat about how we can do business better.