Building business systems that give your customers consistent,
excellent service is a marketing strategy that gives back ten fold.
When you're an entrepreneur you wear every hat. Rather than walking over to the accounting department you stroll over to that section of your brain. Entrepreneurs know everything that is going on in their business because that's their job.
There's a tipping point though where you've grown your business into something more than you can handle alone. You've gotten to the point where all the online programs in the world won't help because you just need more help. From actual humans. Customers are getting frustrated because things are falling through the cracks and they are not getting the attention they deserve or that you want to give.
You built a business on excellent customer service and that's lacking because there aren't enough hours in the day. Your customers are not getting the service they deserve. And each one's experience is different because your business operations & systems are in chaos. You are reinventing each one every time you do it because you didn't document it last time.
Operations Marketing is when all your operations & systems are in place, refined and consistent so that every one of your customers gets an experience they rave about to their friends. And that’s good marketing.
You've built something special with your business and something's going right because its grown to the point you need help. There just aren't enough hours in the day for you to wear every. single. hat. anymore. And there are some things that you just shouldn't be responsible for doing (or want to do).
You don't have space (physical and/or mental) to think about your next big thing because all those nagging little tasks are looming overhead. But those nagging little tasks are the things that your customers see & experience so it is important that they get done. AND happy customers make your business grown.
With our Operations Marketing program:
Shit just gets done.
You can sleep at night and not wake up in a panic stricken sweat because you forgot to email that person or finish that thing or missed that tax deadline. All those little business tasks are done so that your brain is freed up to be the visionary you are meant to be. Creativity & innovation are boundless because your brain isn't bogged down with the little nagging things that have to get done.
Tasks done monthly can include:
- Business Consulting
- Strategic Planning
- Financial Management including Bookkeeping
- Human Resource Management including Payroll
- Office Management
- Marketing Planning including Marketing Automation & Implementation
- Vendor Management
- Project Management
Contact our team to see how we can help you build a business that your customers will want to work with and tell their friends about every month.